Bonnie J. Robb | P.O. Box 582 | La Canada, CA 91012

• When work is complete and balance paid, the prepped model will be shipped as specified by the owner within 3 business days of receipt of final payment.
  
• If model is being shipped on to a finishing artist, owner must provide correct address; otherwise prepped model will be returned to owner.
  
• Return or forward shipping costs are the responsibility of the owner; if needed, an estimate of the shipping cost will be provided by the prepper and included in the balance due for the prep job.
  
• If deemed useable by prepper, the original packaging will be saved and used to ship the prepped model.
  
• If original packaging was damaged, or is deemed unusable, prepper will substitute quality packing materials; a small surcharge may be added to final quote to defray costs of additional packaging.
  
• Unless otherwise specifically requested, prepped models will be shipped via USPS Priority Mail, insured for full value of model. Additionally, delivery confirmation will be included in shipping from prepper at no extra charge. UPS shipping is available upon specific request only.
  
• Please read the Packing Tips section below for assistance on how best to package your model for shipment without damage!

A Few Small Tips on Shipping Your Model Horse

Use an adequate box size: Make sure you have at least 6-8 inches of clearance between the sides, top and bottom of the box and the model. For china or especially fragile models, double boxing is also recommended. If the model came with a fitted foam insert/box, use that for shipping!

Amount of padding: Use enough foam peanuts or other packaging filler that your model is adequately and firmly supported. When you fold the box lid shut, you should feel a tiny bit of resistance from the peanuts; not too much or it will crush the model, but it certainly should not be loose and shaking around inside. If the peanuts appear to be crushed or overused, discard them and use new ones.

Layers of support: For unpainted resins/OF models, I've found this order of layering to work the best: "mummify" model in toilet paper (see below), then two sheets of bubblewrap, then place this bundle into a plastic grocery bag to keep it all together. Nest this bundle into the packing peanuts.

Wrapping limbs and extremeties: This is a tried and true trick to help cushion legs, ears, and tails that are not attached along their length to the body. Simply take a roll of toilet paper and carefully "mummify" the model, usually starting at the head and crossing over the ears/under the throatlatch/over the nose and so forth, until the head is completely encased. Then move on to each leg, and finally the tail.
IMPORTANT: do NOT wrap the toilet paper very tightly! Make this an easy, relaxed wrap - it is simply for cushion, and extra tension caused by tightly wrapped toilet paper can cause limbs to snap!

Bubblewrap and plastic bags: Just as with the toilet paper, its important not to use bubblewrap too snugly. I use at least two "sheets", one wrapped side to side and the other overlapped wrapped top to bottom, and secured with a small piece of scotch tape.

Always insure box to full value: Especially if shipping a resin or china/porcelain piece, pay the little extra for insurance for replacement value of the piece. Even if you are just shipping an OF plastic piece, filling out an insurance form tends to suggest to the shipping service that they pay a little more attention and take a little more care with that box. And if, in worst case scenario, your box is lost or irreparably damaged, at least you haven't completely lost everything!